MONEY BACK GUARANTEE FOR INSTRUCTOR-LED COURSES
We offer a refund for purchases you make for live instructor-led courses. You do not have to provide any reason to be eligible for a refund. You are entitled to a full refund as long as you meet the eligibility condition.
ELIGIBILITY CONDITION FOR FOR SELF INSTRUCTOR-LED COURSES
1 You must request your money back on the day of the first lecture of the course. You can attend the first lecture and still be eligible for a refund.
MONEY BACK GUARANTEE SELF-DIRECTED COURSES
We offer a 15-day refund period for the purchases you make for self-directed courses. You do not have to provide any reason to be eligible for a refund. You are entitled to a full refund as long as you meet all of the eligibility conditions.
ELIGIBILITY CONDITIONS FOR FOR SELF-DIRECTED COURSE
1. You must request your money back within 15 days of the purchase.
2. You must have completed no more than 50% of the course content to be eligible for a refund.
HOW TO REQUEST A REFUND
You may request your refund by submitting an email to SUPPORT@LEARN.BA indicating clearly that you are requesting a refund. That email must contain information about the product you purchased, the date of the purchase, and the email and name associated with any such purchase.
We welcome your comments and questions on this policy. Please direct all communications to support@LEARN.BA
Effective as of Oct 04, 2020 (Previous Version)