You should expect honesty & fairness.

When you're trusting someone to help you build your career, you should expect them to be as honest and fair as possible.

Here's what you can expect from us.

1. Fair Refund Policies

2. Honest Marketing

3. No Suppression Tactics

1. Fair Refund Policies

Just because you've given your money to someone, doesn't mean that you should feel stuck.

In fact, many governments have instituted consumer protection laws to force companies into offering a mandatory "cooling off" period allowing consumers to back out of high-ticket purchases if they feel they've made the wrong decision.

BA BLOCKS will abide by the spirit of these rules, even though it's not a legal requirement for our program.

2016 - Reflecting on the value of creating and having volutary relationships.

Easy refunds

Everything you purchase from BA BLOCKS is fully refundable, no questions asked.

Some companies have made it standard practice to offer a "no refund" policy. Others impose stringent conditions on their refunds that can make it nearly impossible for students to qualify for a refund.

We believe that a company's refund policy signals its own level of confidence in the products and services they sell. The more restrictive the refund policy, the less confidence they have in what they’re selling.

We're here to change that.

Fair for you, and for us

Everything you purchase from BA BLOCKS is fully refundable, no questions asked.

To request a refund, all you need to do is to submit a request within the refund period using the instructions defined in our refund policy.

There is a small minority of people who make it a habit of exploiting refund policies to elicit services without taking on the responsibility of compensating the providers. Our refund policies are designed to prevent this kind of behavior, but those barriers will never constrain your ability to request and receive a refund.

This is fair for you, and for us.

See our refund policy

2015 - Returning to my client's site to help extend the solution I helped them build in 2013.

2. Honest Marketing

I'm not a professional marketer, but I've had to learn a little about marketing to create and launch this program.

I have to admit that I'm a little surprised (and disheartened) by what I've learned about traditional "marketing culture".

So I've decided to do things a little differently.

Aiming for total clarity

It's important to tell people the truth. "Marketing culture" is too comfortable twisting reality into whatever it takes for them to promote and sell their products.

In the BA training space, this often comes in the form of instructors creating fictitious backstories to give off an air of credibility. Marketers know that students are more likely to buy their courses if they claim to be business analysts themselves. In reality, many of these marketers have little to no business analysis experience but are all too comfortable blurring the lines.

I've used our youtube channel to provide as much clarity as possible on many of the misconceptions that are propagated by marketers.

Here at BA BLOCKS, we're continuing to provide total clarity on all things business analysis.

No underhanded sales tactics

Underhanded tactics are often used in marketing & sales to achieve revenue targets. These tactics are solely for the benefit of the companies that utilize them, and provide no benefit to the students who are on the receiving end.

These tactics include the omission of truth, the exploiting of survivorship bias, the promotion of toxic positivity, and high-pressure sales. Tactics like these do nothing to educate students about the business analysis profession, and serve only to overcome the legitimate objections a student may have about making a purchase,

We believe that marketing tactics like these would hinder our ability to foster a healthy and voluntary relationship with the people who are seeking our guidance.

It may be considered standard practice among traditional marketers, but we're setting a higher standard for how we treat our students.

3. No Suppression Tactics

Lawyers are clever and can come up with very creative ways of pinning consumers into one-sided situations that limit the consumer's ability to maintain free, open, and voluntary relationships.

Building a "gag clause" into their contracts is one such tactic.

WorkingtosetoutthebasicprinciplesonwhichtobuildBABLOCKSin2018-min

2018 - Establishing the basic operating principles that I want to set for BA BLOCKS.

In many industries, these types of suppression tactics are illegal. In most other industries, these tactics are considered "unfair" and even "deceptive".

For example, here is a notice from the US government on the use of suppression in the financial sector:

Attempting to silence consumers from posting an online review can undermine fair competition. Banks and financial companies that include clauses in form contracts that forbid a consumer from posting an honest review may be engaged in unfair or deceptive practices"

Consumer Financial Protection Bureau - United States Government (Source)

Unfortunately, there are no such protections for the students of BA training programs.

This is why we see gag clauses in purchase agreements that are designed to constrain students who may have fair criticism of a training program they have paid for.

For example, here is a clause from the purchase agreement of a BA training provider:

This clause would be illegal if this provider was offering products/services in the financial industry, but unfortunately, it's perfectly legal to do this in the training industry.

This is why you never see critical or negative reviews of some BA training programs even though you've done your research. Some businesses are very adept at filtering out fair criticisms using legal constraints called "gag clauses", while simultaneously amplifying any bit of positive news they can find for their programs.

We don't believe this is the right way to treat our students.

Suppressing legitimate opinions distorts the important signals that students are looking for when making a purchasing decision, and it ultimately increases the risk they will invest in something that does not yield the results they need.

Things don't have to be this way.

When you're putting your trust in people for something as important as your career, you should expect a base level of honesty.

See what it's like to learn from experienced professionals who don't have to rely on traditional marketing tactics.

We can help you to elevate yourself to the next stage of your career by teaching you how to become a trusted advisor to your most influential stakeholders.

Let's start by connecting inside BA Spaces™.

Start Here