Organizations are constantly changing.
And they need business analysts to help facilitate this change.
The course is organized into 6 BLOCKS
BLOCK 1 • THE ROLE OF THE BA
What Is Business Analysis?
There are many different definitions of business analysis in the industry. Here you will learn a clear, concise, and practical definition of what a business analyst actually does in the real world.
The Enterprise Solution Delivery Process (ESDP)
ESDP is the process that organizations follow to deliver solutions. The business analyst plays a critical role in supporting the organization through this process.
Stage 1 – Project Funding / Business Case
The leadership of the organization needs to make investment decisions to help the organization move in the right strategic direction. The first stage of the ESDP is where this happens.
Stage 2 – BA Work Planning
There is a significant amount of planning work that needs to be done before the company can execute a project. The second stage of the ESDP is where this happens.
Stage 3 – Project Execution
The BA works with the business to describe the details of the product and works with the project team to deliver.
Stage 4 – Rollout / Go-Live / Change Management
This phase of the ESDP ensures that the new solution is handed off to the customer/client/business over a smooth transition period.
Stage 5 – Solution Maintenance
Once the solution has been delivered, the BA shifts into support mode to help enhance and maintain the solution. This is the last and longest stage of the ESDP.
BLOCK 2 • THE ENTERPRISE
Stakeholder Groups Within The Enterprise
There are four groups of stakeholders that the BA typically engages with throughout the ESDP.
Working With Leadership
The leadership of the organization makes investment decisions, and they allocate the company resources to back those decisions. This is the stakeholder group the BA interacts with during the business case phase of the ESDP.
Working With Business Operations
Operations are where the day-to-day work gets done inside the company. The BA spends the majority of their time working with this group throughout the ESDP.
Working With Applications
Applications will build the product. The BA spends almost as much time with this team as they do with operations.
Working With Infrastructure
The business analyst interacts less often with the infrastructure group on projects and much more during application support. Understanding infrastructure does is critical for the BA to work with infrastructure when they need to.
BLOCK 3 • PROJECTS
What Is A Project?
A project exists only for the period of time that is necessary to deliver the solution. This lesson teaches you the basics of a project.
Waterfall Project Structure
Waterfall projects are still the dominant methodology for delivering solutions for most organizations. This lesson introduces you to waterfall.
Agile Project Structure
Agile is heavily marketed in the industry. This lesson shows you the basic difference between waterfall and agile.
BA Work On Waterfall Projects
The business analyst produces a number of deliverables on waterfall projects. This lesson covers all those deliverables.
BA Work On Agile Projects
The deliverables the BA produces on agile projects are largely the same as on waterfall projects. What differs is how the BA produces these deliverables.
BLOCK 4 • ENTERPRISE SOLUTIONS
What Is An Enterprise Solution?
The enterprise solution is the organization’s response to the identified challenge or opportunity. This lesson gives you a comprehensive overview of the factors involved in delivering enterprise solutions.
Process + Product = Solution
The distinction between Product and Solution is important for business analysts to understand. This lesson teaches you the difference between the two and introduces you to all the layers of an enterprise solution.
The leadership needs to understand the solution in a way that can help them make their investment decision.
The operations group has its own way of expressing their needs and validating the solution. This lesson shows you the layers they’re typically familiar with.
The applications group is normally concerned only with the system component of the solution. This lesson teaches you the actual layers they’re interested in.
Artifacts Produced By The BA (overview)
You have to see actual examples of the artifacts that a BA is expected to produce to truly appreciate the work the BA has to do to help deliver solutions. This lesson provides you with an introduction to those artifacts.
BLOCK 5 • ARTIFACTS PRODUCED BY THE BA (examples)
Solution Context Diagram
Senior management needs to understand a “bird’s eye view” of the solution during project funding. This is the view that the solution context diagram provides.
End-To-End Business Process
Senior management also needs to understand a “birds-eye view” of the business areas that will be affected by the initiative. This is the view that the end-to-end business process flow provides.
Layer #1 – Business Process Layer
The most important tool the business analyst has to help the operations team design their work activities.
Layer #2 – User Interaction Layer
Helping operations/end-users visualize and understand how they can expect to use the new system once it is built.
Layer #3 – Application Logic Layer
Capturing and communicating the business rules that the system must enforce.
Layer #4 – Data Layer
Capturing and communicating the business data that the system must store.
Layer #5 – System Interface Layer
Defining the integration of the new system with the organization’s existing systems.
Layer #6 – Reporting Layer
Giving end-users the information that they need from the system.
BLOCK 6 • BUSINESS ANALYSIS IN THE REAL WORLD
Three Scenarios Of The ESDP
Bringing the concepts you’ve learned down to real-world level.
Project #1 – The Ideal Scenario
Unlimited time and resources would allow the organization to run the project in an ideal manner.
Project #2 – The Likely Scenario
Most organizations have constraints that force them to make tradeoffs.
Project #3 – The Extreme Scenario
Some organizations face extreme constraints and follow very little of the full ESDP.
Full Walkthrough of Course Concepts
A final walkthrough of all the course concepts before you finish the course.
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Self-Paced & Collaborative
Learn the video lessons at your own pace, and get the benefits of learning from the questions that other students ask.
Your instructor is just a click away. You can reach out and ask anything you’d like.
Print the lecture slides, and take your own notes.
The ever-increasing supplementary materials let you dive deeper into the subjects of most interest.
Did We Mention?
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